Frequently Asked Questions


  • How difficult is it to learn DocBuster?
    It’s easy! Our clients will testify DocBuster has a very low learning curve and has been designed for purpose and honed over the years to make the product as friendly as possible to use.
  • Will it tell me what is on my disk or folder?
    Yes, DocBuster has the ability to provide a clear and detailed report highlighting page counts, document types and other pertinent information. DocBuster can also identify page sizes and colour from Image and PDF files.
  • Can I print from my Inbox?
    Yes, DocBuster provides support for printing from Outlook® Exchange.
  • Can DocBuster sort emails via date?
    Yes, DocBuster can date sort emails located both within an Outlook® folder and a Windows folder. In addition, emails can also be date filtered.
  • What file types does DocBuster support?
    DocBuster supports all of the major file types encountered when printing. Including PDF, Microsoft® Office and containers such as zip to name just a few. Please refer to the system requirements for more information.
  • When printing MS Excel® we regularly need to format them first, how does DocBuster handle Excel®?
    Within DocBuster there are a number of Excel® options available, including
    1. Print each Excel® as it is
    2. Use DocBuster to auto format the Excel® documents, using your choice of the various Excel® formatting options such as un-hiding columns, worksheets, resetting print areas etc.
    3. Apply document capping, which means limiting the number of pages of an Excel® workbook or worksheet which are printed.
    4. Substitute the Excel® documents for a document place holder.
  • Can DocBuster identify colour pages?
    DocBuster can identify the page size and colour of pages from PDF and image files (tiff, jpeg etc.). Each page and its relevant page information is highlighted in the Pages Report.
  • Can DocBuster process password protected files?
    Yes it can. Enter as many passwords as you like then DocBuster will then apply these passwords against the documents, opening them if successful or not if the password is not supplied. In the latter scenario the document will be marked as password protected in the exceptions report.
  • What slip sheet (divider) functionality does DocBuster provide?
    DocBuster provides nine types of slip sheets allowing for almost all permutations of slip sheets that you can think of. In addition, each slip sheet level is mapped individually to a printer tray allowing for both paper and content customization. Content can be built from text, meta data information and even field information from load files.
  • Does DocBuster de-duplicate data?
    DocBuster supports top level on the fly de-duplication of data.
  • Does DocBuster support Outlook® PST files?
    Yes, DocBuster supports processing of PST files.
  • Can I save my job settings?
    Yes, DocBuster has a comprehensive settings file option allowing for multiple settings to be created as well as saved, which in turn simplifies the job set up process even more.
  • Is DocBuster just for Law firms?
    DocBuster can be used anywhere there is a need for batch printing or reporting. It is true that DocBuster was developed for the needs of Law firms, however, the features and outputs will translate to most industries where processing of office based documents, lists etc. are a requirement.
  • How does the licensing work?
    DocBuster is sold on an annual recurring licence. A single DocBuster licence is tied to a single PC.
  • What type of PC do I need to run DocBuster?
    DocBuster has the ability to utilise the number of processors a PC has during certain processing and can be intensive on the file system during processing. Therefore, as a general rule more cores and a faster hard drive equals faster processing speeds. To further improve the performance having more RAM in tandem with using the 64bit version of DocBuster, MS Office and Windows Operating System will also help.
    The minimum recommended hardware specification is as follows.

    1. Any modern quad core CPU (i5/i7/Xeon etc.)
    2. 4 GB RAM
    3. 7200 RPB hard drive, with 30 GB free space

    Please refer to the system requirements document for more details.

What Our Clients are saying...

Some of our clients using DocBuster